01
“Google says my site is deceptive.”
How we fix itWe remove the malware, close the hole it came in through and ask Google to review the site, so the red warning comes off.
Fix & care / WordPress security
WordPress security: hacked sites cleaned and locked down
Next Nova removes malware from hacked WordPress sites, repairs the damage and closes the way the attacker got in. Cleanup starts at $290 and is usually done within 3 days. We then harden the site and, if you want, watch it every month on a care plan, so it doesn’t happen again.
- 1,500+
- projects shipped
- 1,100+
- happy clients
- 8 yrs
- in business
Trusted by 1,100+ small businesses
01 Sound familiar?
Is your WordPress site hacked, or at risk?
These are the signs we see most. Here’s what we do about each one.
02
“Visitors get sent to spam or casino sites.”
How we fix itRedirects hide in files, the database and plugins. We find every copy, not only the one you can see, and remove it.
03
“There are admin users I didn’t create.”
How we fix itWe remove unknown users, reset every password and key, and check what they changed while they were in.
04
“My host suspended the site for malware.”
How we fix itWe clean it, send your host the report they ask for, and get the site back online.
02 What you get
What a WordPress security fix includes
A fixed list, agreed before we start. You get a written report of what we found and what we changed.
Malware and backdoor removal
Infected files, injected scripts and hidden admin users removed from files and the database.
The way in, found and closed
Usually an old plugin, a weak password or a nulled theme. We find it, so the same hole isn’t used twice.
Google warning removed
A review request sent through Search Console once the site is clean.
Hardening
File editing off, login protection, safe user roles and settings that make the next attack harder.
Clean backup
A fresh backup of the cleaned site, stored off-site, before we hand back.
Updates brought current
WordPress, theme and plugins updated; abandoned plugins replaced.
A plain-English report
What we found, what we removed and what you should change.
Monitoring, if you want it
Security scans and uptime checks every month on a care plan.
03 How we work
Clean, closed, then watched
Deleting the malware you can see is the easy part. A real fix has three steps.
Clean
Every copy of the infection, not just the visible one
Hacks rarely live in one place. We compare WordPress core against fresh copies, scan files and the database, and remove injected scripts, backdoors and fake users.
Core files compared with clean copies
Database and files scanned
Unknown admin users removed
Close
The hole it came in through, shut
If the way in stays open, the site is hacked again within weeks. We find it, update or replace what was vulnerable and harden the settings that matter.
The entry point found and fixed
Outdated plugins updated or replaced
Login protection and file editing off
Watch
Monthly checks, so you hear about it first
Most hacked small business sites we clean simply missed updates for months. A care plan keeps the site updated, backed up and scanned, and malware cleanup is included from the Growth plan.
Care plans from $79 a month
Malware cleanup included from $149 a month
Or try our own plugin, N² Security
04 Price
A fixed price, agreed before we start
We confirm the infection first, then quote. Hardening and a written report come with every cleanup.
Hacked-site cleanup
Usually 3 days
From
$290
Most cleanups are done within 3 days. The price depends on how deep the infection goes and how many sites share the hosting. You get a fixed quote after a free 15-minute check.
What’s always included
A free 15-minute check
A full backup before any change
Malware and backdoors removed
The way in closed
Hardening and updates
A written report
What changes the price
How deep the infection goes
Several sites on one hosting account
A Google or host suspension to clear
Rebuilding damaged pages
Ongoing care afterwards
How payment works: a fixed quote after the free check, paid when the site is clean. Card or bank transfer.
05 How it works
From “we’ve been hacked” to clean in about 3 days
You’ll know what we found, what it costs and when it’s done before we start.
Day 1
Tell us what you see
A warning, a redirect, a suspension email: a screenshot helps.
Day 1
Free check and a fixed quote
We confirm the infection and give you a price.
Day 1–2
Backup, clean, close
A full backup, then the cleanup and the fix for the way in.
Day 3
Hardened, with a report
Settings hardened, a clean backup taken and the report sent.
Change your passwords first. If you think you’ve been hacked, change your hosting and WordPress passwords now and don’t delete anything. We ask for temporary access you can remove when we’re done.
06 Selected work
Sites from our portfolio
Real WordPress sites we’ve built. On a free 15-minute call, we’ll check yours. Hover a screenshot to scroll the whole page.
Ibrahim is always the best to work with. He does the job you request and I hardly ever have any revisions.
Talk to a past client before you decide
Tell us your industry on the call. We’ll introduce you to someone we’ve built for.
07 Compare
Next Nova, a security plugin or your host?
An honest look at the three usual ways to deal with a hacked or at-risk site.
| Question | Next Nova | A security plugin alone | Your host’s support |
|---|---|---|---|
| Price | Cleanup from $290, fixed | Free or a yearly licence | Often free, or a paid add-on |
| Removes the malware | Files and database, by hand | Flags it; cleanup often paid extra | Sometimes, or restores a backup |
| Finds the way in | Yes, and closes it | Rarely | Varies |
| Google warning | Review request sent | No | Rarely |
| Report | Plain-English, what and why | Scan results | Rarely |
| Afterwards | Optional monthly care plan | Ongoing scans | Server-level only |
Where we’re not the best fit
A good security plugin is worth having, and we install one as part of hardening. If the problem is the server itself, your host is the fastest fix. And if the site is old and full of abandoned plugins, a rebuild can be safer than another cleanup.
08 Tools
The tools we check and clean with
Public tools, plus our own plugin. Logos show platforms we work with, not partnerships.
WordPress
WooCommerce
Search Console
Cloudflare
cPanel
SSL
N² Security
Security plugin
Site check
Core checks
Cloudways
Elementor
Logos show platforms we work with. They don’t imply a partnership or endorsement.
09 Is it right for you?
Who this is for, and who it isn’t
Here’s how to tell if a security fix is the right next step.
A good fit if you…
Have a hacked WordPress site, a Google warning or a host suspension.
See strange redirects, users or files you didn’t add.
Haven’t updated in months and want it checked before something happens.
Want it watched every month after it’s fixed.
Probably not a fit if you…
Have a slow or broken site, not a hacked one. Speed & repair is the better fit.
Run Wix, Squarespace or Shopify. The platform handles server security; we can still help through repairs.
Have a server outage. Your host is the fastest fix.
Want a security plugin you run yourself. Look at N² Security.
10 Questions
Straight answers
Still unsure about something? Message us. A real person replies.
Ask on WhatsAppHow do I know if my WordPress site is hacked?
Common signs are a Google “deceptive site” warning, visitors sent to spam sites, admin users you didn’t create, new files you don’t recognise, or your host suspending the account. Send us the address and we’ll check.
What should I do first if I’ve been hacked?
Change your hosting and WordPress passwords, don’t delete anything, and contact us or your host. Deleting files can remove the evidence of how the attacker got in.
How much does malware removal cost?
Hacked-site cleanup starts at $290 and is usually done within 3 days. You get a fixed quote after a free 15-minute check.
Will my site be hacked again?
Much less likely once the way in is closed and the site is kept updated. Most repeat hacks come from the same old plugin or password. A care plan keeps it updated, backed up and scanned every month.
Is a security plugin enough?
A plugin helps spot problems and block common attacks, and we install one when we harden a site. It won’t usually find how an attacker got in or clean the database by hand.
Do you remove Google’s “deceptive site” warning?
Yes. Once the site is clean we send a review request through Google Search Console. Google usually reviews it within a few days.
11 Keep exploring
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