“People message at night and we reply the next day.”
How we fix itThe assistant answers questions about your services, prices and policies straight away, day and night.
Automate / AI chatbots and agents
Next Nova builds AI chatbots and agents for small business websites, trained on your services, prices, policies and FAQs. They answer customer questions, qualify leads, book appointments into your calendar and hand off to a person when needed. Setup starts at $990 plus usage costs, and most bots go live in 2 weeks.
01 Sound familiar?
If any of these sound familiar, an AI assistant can help. Here’s how.
How we fix itThe assistant answers questions about your services, prices and policies straight away, day and night.
How we fix itIt handles the routine questions from your own content, so your team can focus on the real conversations.
How we fix itIt asks your qualifying questions first, then pushes good leads to your CRM.
How we fix itWe restrict it to your approved content and test it against your real questions. When it doesn’t know, it says “I’ll get a person” instead.
02 What you get
Set up for your business, trained on your content and tested before launch.
No made-up answers: when it doesn’t know, it says “I’ll get a person” instead.
Straight into Google Calendar, Calendly or GoHighLevel, with confirmation and reminder messages.
Asks your questions and pushes the lead to your CRM.
Your website, Facebook Messenger, Instagram DMs, WhatsApp and SMS.
Answers staff questions from your SOPs.
And a weekly summary of the most common questions.
Against your real customer questions.
Usage fees paid in your own accounts.
03 How we work
Chatbots go wrong when they guess, when they can’t do anything useful, and when nobody reads the conversations.
No guessing
We train the assistant only on your approved content: services, prices, policies and FAQs. Before launch we test it against your real questions, and anything it doesn’t know goes to a person.
Restricted to your approved content
Tested on your real questions
Hands off to a person when unsure
Books the call
A good conversation should end in a booking. The assistant asks your qualifying questions, offers times from your calendar and sends confirmation and reminder messages.
Your qualifying questions
Google Calendar, Calendly or GoHighLevel
Confirmation and reminders
You see it all
Every chat is logged, and each week you get a summary of the most common questions, so you can see what customers ask and improve your answers.
Every chat logged
A weekly summary of common questions
Answers updated as you learn
04 Price
One setup fee for the assistant. The AI and platform fees run in your own accounts, so you always see what you pay.
From
$990
Setup starts at $990. Running costs are usually $20–$100 a month in AI and platform fees for a small business, paid in your own accounts.
What’s always included
Training on your content
Your qualifying questions
Calendar or CRM booking
Testing on your real questions
Hand-off to a person
Chat logs and weekly summaries
What changes the price
Number of channels
Booking and CRM connections
Amount of content to train on
Internal staff assistant
Ongoing updates
How payment works: 50% to start, 50% when the assistant goes live. Usage is paid directly in your own accounts. Card or bank transfer.
05 How it works
No surprises. You’ll see and test the assistant before it talks to a customer.
Day 1
Tell us what customers ask and where they message you.
Week 1
Trained on your content, connected to your calendar and CRM.
Week 2
Tested against your real questions until you’re happy.
Launch
On your website, Messenger, Instagram, WhatsApp or SMS.
You stay in control. The assistant runs in your accounts, every chat is logged, and it hands off to a person whenever it isn’t sure.
06 Selected work
Our public portfolio shows websites. These are three of them, built by the team that would build your assistant. Tell us on the call what your customers ask most.
Tell us your industry on the call. We’ll introduce you to someone we’ve built for.
07 Compare
An honest look at the three usual ways to handle customer questions.
08 Tools
Trained on your content and connected to the calendar and CRM you already use.
09 Is it right for you?
An assistant pays off when the same questions come in again and again. Here’s how to tell.
Get the same questions every day.
Get messages after hours that wait until morning.
Book appointments and want fewer back-and-forth messages.
Want to see what customers ask most.
Get only a few messages a week. A contact form may be enough.
Handle mostly sensitive questions that need a trained person.
Need the follow-up after the chat. Add automation or GoHighLevel.
Need more visitors first. Start with SEO.
10 Questions
Still unsure about something? Message us. A real person replies.
Ask on WhatsAppWe restrict it to your approved content and test it against your real questions before launch. When it doesn’t know, it hands off.
Yes, directly into your calendar or CRM, with confirmation and reminder messages.
Usually $20–$100 a month in AI and platform fees for a small business, paid in your own accounts.
Yes. Every chat is logged, and you get a weekly summary of common questions.
Most assistants go live in 2 weeks: a week to train and connect it, and a week of testing with you.
On your website, Facebook Messenger, Instagram DMs, WhatsApp and SMS.