Websites  /  Speed and repair

Fast again, in days, not weeks

Next Nova fixes slow, broken and hacked websites on WordPress, Wix, Squarespace and Shopify. Most fixes cost $190–$490 and are done within 3 days. We run a full speed and health check, fix the cause (not just the symptoms) and send a before/after report with your new Google PageSpeed score.

1,500+
projects shipped
1,100+
happy clients
8 yrs
in business

Trusted by 1,100+ small businesses

CC ResidentialRootsConnected Healthcare MarketingMake Taxes FairZingBioOakley IDEvviva SciencesJDog ProductionsTadowCroneSpot On SprayJPR VendingDSR FencingHighLevel Remote SalesAmalfi Marble & GraniteResurge CitySahra ConstructionSosa BuildsSkeens, Inc.Morehouse

01  Sound familiar?

Is your website slow, broken or hacked?

If any of these are happening to your site, we can usually fix it within 3 days. Here’s how.

01

“My site takes forever to load.”

How we fix itWe measure what’s slowing it down first: hosting, plugins, images, page-builder code or missing caching. Then we fix that cause.

02

“It shows a white screen or a critical error.”

How we fix itUsually a plugin or theme conflict after an update. We find it, fix it on a copy of the site where possible, and get you back online.

03

“Google says my site is deceptive.”

How we fix itWe clean the malware, close the hole it came in through and request removal of the Google warning.

04

“My contact form stopped sending emails.”

How we fix itWe find out why the emails aren’t arriving and fix it, then send test messages until they land in the inbox.

02  What you get

What we fix

Send us your URL. We’ll tell you what’s wrong and what it costs to fix before we start.

Slow pages and poor Core Web Vitals

We find what’s slowing the site down and fix it, then prove it with a before/after PageSpeed report.

Hacked sites and malware

Malware and spam redirects cleaned, the hole closed and Google “deceptive site” warnings removed. See WordPress security.

White screen or critical error

Back online, with the cause found and fixed.

“Error establishing a database connection”

Diagnosed with your host and fixed.

Plugin and theme conflicts

The update that broke your site, found and sorted out.

Broken forms that don’t send email

Forms fixed and tested until messages reach your inbox.

SSL and mixed-content errors

The padlock back, and every page loading securely.

Mobile layout bugs

Pages that look broken on a phone, fixed and checked on real screen sizes.

03  How we work

Three things we do differently

Quick fixes often treat the symptom, break something else and leave you guessing. Here’s how we work instead.

Measure first

We find the cause before we change anything

The usual causes are cheap shared hosting, too many plugins, uncompressed images, page builders loading unused code, and no caching. We measure which one it is, so the fix lasts.

Full speed and health check

The cause found, not guessed

A fixed quote before we start

Safe fixes

A full backup first, and staging where possible

Before we touch anything, we take a full backup of your site. Where we can, we make the fix on a copy of the site, check it, and only then put it live.

Full backup before any change

Fixes tested on staging where possible

Temporary access you can remove

Proof

A before/after report with your new score

You get a short report with your PageSpeed score and Core Web Vitals before and after, plus what we changed and why. If something needs ongoing care, we’ll say so.

Before/after PageSpeed score

Core Web Vitals checked

What we changed, in plain English

04  Price

A fixed price, agreed before we start

We check first, then quote. If the fix turns out bigger than expected, we tell you before doing more.

Speed & repair Usually 3 days

From

$190

Most fixes cost $190–$490 and are done within 3 days. Hacked-site cleanup starts at $290. You get a fixed quote after a free 15-minute check.

Timeline
Usually 3 days
Hacked sites
From $290
Platforms
WordPress · Wix · Squarespace · Shopify

What’s always included

A free 15-minute check

A fixed quote before we start

A full backup before any change

Fixes on staging where possible

A before/after report

Temporary access, removed after

What changes the price

What’s wrong and how many issues

Malware cleanup

Hosting changes or a move

Platform

Ongoing care afterwards

How payment works: a fixed quote after the free check, paid when the work is done. Card or bank transfer.

05  How it works

From your URL to a fixed site in about 3 days

No surprises. You’ll know what’s wrong, what it costs and when it’s done before we start.

Day 1

Send us your URL

Tell us what’s happening. A screenshot of any error helps.

Day 1

Free check and a fixed quote

A 15-minute check, then a fixed price for the fix.

Day 1–2

Backup, then fix

A full backup first, then the fix, on staging where possible.

Day 3

Live, with a report

The fix goes live, and you get a before/after report.

Your access stays yours. We ask for a temporary admin user and hosting access, which you can remove the moment we’re done.

06  Selected work

Sites from our portfolio

Real sites we’ve built. On a free 15-minute call, we’ll run the same check on yours. Hover a screenshot to scroll the whole page.

Ibrahim is always the best to work with. He does the job you request and I hardly ever have any revisions.
santillavictoriClient · United States

Talk to a past client before you decide

Tell us your industry on the call. We’ll introduce you to someone we’ve built for.

07  Compare

Next Nova, your host’s support or a freelancer?

An honest look at the three usual ways to get a slow or broken site fixed.

Next Nova compared with your host’s support and freelancer or diy
QuestionNext NovaYour host’s supportFreelancer or DIY
PriceFixed, usually $190–$490Often free, or an add-onVaries; DIY costs your time
What they fixThe site itself: plugins, theme, images, codeUsually the server onlyDepends on the person
Finding the causeMeasured before any changeVariesVaries
Backup firstAlways, before any changeUsually, on their serversNot always
Proof it workedA before/after reportRarelySometimes
Working hoursOverlap with the US working dayOften 24/7 chatDepends on the person

Where we’re not the best fit

If the problem is the server itself, like an outage or a full disk, your host is the fastest fix. And if your site is very old and slow everywhere, a redesign may cost less in the long run than repairs.

08  Tools

The tools we check and fix with

Public tools you can use yourself to check our work.

Lighthouse
Insights
Search Console
WordPress
WooCommerce
Cloudflare
cPanel
Cloudways
Wix
Squarespace
Shopify
Elementor

Logos show platforms we work with. They don’t imply a partnership or endorsement.

09  Is it right for you?

Who this is for, and who it isn’t

Repairs aren’t always the right answer. Here’s how to tell.

A good fit if you…

Have a site that’s slow, especially on a phone.

Have a site that’s broken after an update.

Have been hacked or see a Google warning. See WordPress security.

Want proof the fix worked, not just a promise.

Probably not a fit if you…

Want someone to keep it fixed every month. A care plan covers that.

Have a site that’s old and slow everywhere. A redesign may cost less long-term.

Have a server outage. Your host is the fastest fix.

Need more visitors, not a faster site. Look at SEO.

10  Questions

Straight answers

Still unsure about something? Message us. A real person replies.

Ask on WhatsApp
Why is my WordPress site so slow?

The usual causes are cheap shared hosting, too many plugins, uncompressed images, page builders loading unused code, and no caching. We measure which one it is before changing anything.

My site was hacked. What should I do first?

Change your hosting and WordPress passwords, don’t delete anything, and contact us or your host. We clean the infection, close the hole it came in through and request removal of any Google warnings.

Can you make my Wix or Squarespace site faster?

Yes, within what the platform allows: fewer apps and animations, compressed images, lighter fonts and simpler mobile layouts.

Will you need my passwords?

We’ll ask for a temporary admin user and hosting access, which you can remove the moment we’re done.

How much does it cost to fix a website?

Most fixes cost $190–$490 and are done within 3 days. Hacked-site cleanup starts at $290. You get a fixed quote after a free check.

How do I stop it happening again?

Most hacked small business sites we clean simply missed updates for months. A care plan keeps your site updated, backed up and monitored every month.

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